What is Helponyon.info?
Helponyon.info (Help@onyon.info) is one of many email addresses used by Master Ransomware’s developers to distribute it. Master Ransomware is a computer infection set to encrypt your personal files and demand you pay a ransom. The sum depends on how quick you are to respond to the cyber crooks that created it. There is no free decryption key, but you should not pay the ransom as you may not receive the promised decryptor. To find out more about this email address and its connection to this ransomware, please read the information presented below.
Where does Helponyon.info come from?
The origins of Helponyon.info and Master Ransomware are unknown. In most cases, the emails that send ransomware are unknown. However, our researchers have recently found that Master Ransomware is disseminated using Help@onyon.info. Master Ransomware is a part of Btcware Ransomware family, so it is in many ways similar to the original Btcware Ransomware. Judging from the name Help@onyon.info, it seems that its developers want you to think that it is a response email address to a question you may have asked on a tech support website or some other website. The circumstances surrounding this can vary greatly. This email address can appear legitimate to unwary users, and its objective is to distribute Master Ransomware.
What does Helponyon.info do?
Helponyon.info features an attached file that contains the main executable of Master Ransomware. If you download and open the executable file, then this ransomware will start encrypting your personal files almost immediately. It will most likely target file types that are mot likely to contain information of personal nature. Thus, your documents, pictures, audio and video files can become encrypted. Researchers say that this ransomware is set to append the encrypted files with a “.[help@onyon.info].master” file extension which signifies that the file was encrypted.
Once the ransomware is finished encrypting your files, it will drop a ransom note named "!#_RESTORE_FILES_#!.inf" to many locations on your PC, and one copy is dropped on Desktop. The ransomware opens it when encryption finished and the note tells you what the ransomware did and how you can get your files back. You have to pay the ransom in Bitcoins and the sum to be paid varies with each case as the cyber criminals decide you much you have to pay based on how fast you contact them post encryption. The criminals guarantee a functional decryption tool, and they offer you to send three encrypted files, and they promise to send them back decrypted as proof that they can do that. Unfortunately, there is no free decryption tool so, you can either risk paying the ransom or simply delete this ransomware.
How do I remove Helponyon.info?
Even if the cyber criminals can prove to you that they can decrypt your files, you should not trust them to send you the decryption tool once you have paid as all they care about it making money. Therefore, if you ask you to pay a lot of money for files that are not worth it, we suggest that you do not take the risk and remove this program using our featured antimalware program called SpyHunter or our manual removal guide provided below. As you can see, Helponyon.info is an email address used to distribute a ransomware-type program, so if you encounter an email from this address, rest assured that it contains ransomware and you ought to delete it from your inbox and your deleted items box.
Manual Removal Guide
- Press Windows+E keys.
- Enter the following file paths and hit Enter.
- %TEMP%
- %USERPROFILE\Downloads
- %USERPROFILE\Desktop
- Locate the ransomware’s executable.
- Right-click it and click Delete.
- Then, go to %APPDATA%
- Locate and delete !#_RESTORE_FILES_#!.inf
- Empty the Recycle Bin.
- Close the File Explorer.
- Press Windows+R keys.
- Type regedit in the box and hit Enter.
- Go to HKCU\Software\Microsoft\Windows\CurrentVersion\Run
- Locate and delete DECRYPTINFO
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